For merchants and installers
Partner with enthalvia on TCL heat pump water heaters.
We import the ENTH-200 and ENTH-250, plan to hold UK stock in Bristol, and sell through partner merchants and installers. We look after stock, parts, cover and technical support, and we route qualified homeowner enquiries to partners.
Why partner with us
What you get as a partner.
Trade pricing, terms and the partner resource library are shared with partners directly. They are not published on this site.
UK stock point, Bristol
Our UK stock point is in Bristol. We will confirm availability and delivery before accepting an order.
Two sizes, one footprint
204 L and 250 L on the same 600 × 625 mm footprint, with test conditions stated where they matter.
Cover that is simple to sell
24 months included, whole appliance, parts and labour, with no registration and no annual service condition. Care extensions up to six years that you resell at your own price.
Margin shown at RRP
A clear price ladder, supplied to partners, with your margin shown against a recommended retail price. The RRP is a recommendation only. You set your own selling price.
Demand we qualify
Homeowners learn on this site and enquire with us. We qualify enquiries and pass them to partners who cover the area. We do not promise lead volumes.
Support behind you
Technical support, parts and cover are provided by enthalvia.
Market context
Published figures, with their sources.
Figures quoted as published. They describe the market, not our sales.
How the partnership works
Dealer-first, with no territories.
We do not sell to homeowners directly. Homeowners come to us to learn and enquire, and we pass qualified enquiries to partners.
Buy for stock
- A stock price ladder, with bands earned per order
- Mixed models count together towards a band
- An annual commitment option for higher volumes
- enthalvia Care to resell alongside every unit
Buy for the job
- Trade and project price bands
- Contract pricing, quoted individually, for single-site projects
- Qualified homeowner enquiries routed to partners
- Technical support from enthalvia
Plainly stated. Partners are core partners or part of an associated network for referrals and overflow. We do not assign territories and we do not promise lead volumes.
What we ask of partners
Fitted properly, every time.
- Installation by a competent unvented hot water installer, following the building regulations for the location.
- Installation to the manufacturer's instructions, including the R290 guidance they set out.
- Customers told clearly what cover is included and what enthalvia Care adds.
Installer toolkit
What installers need, in one place.
Sheets to print or download, the regulations that apply, and the right route for each question. Everything goes to info@enthalvia.com, with the details we need already listed.
Contact routes
Regulations at a glance
- Part G3. In England, use an installer competent in unvented hot water. A qualification alone does not remove notification: the work must be self-certified through an appropriate competent person scheme or notified to building control before it starts. Follow the applicable guidance in Wales and Scotland.Approved Document G, 2024, paras 3.40 to 3.42
- Safety devices. At least two independent safety devices in addition to any thermostat, for example a non self-resetting energy cut-out and a temperature and pressure relief valve.Approved Document G, 2024, paras 3.17 to 3.18
- R290. A natural refrigerant, not an F-gas. Follow the manufacturer's instructions, including the R290 guidance.TCL installation and service manual, on request
- Grants. Can be specified as part of a Boiler Upgrade Scheme-funded system. Check current Ofgem scheme rules for each installation. Grants and fundingGrant eligibility and amounts are set by the government and can change. ENTHALVIA does not administer grants; your installer applies on your behalf. Information correct at October 2026.
How to apply
Four steps to your first order.
Apply using our enquiry form or by email. Tell us who you are, where you work and what you stock or fit.
Apply to become a partner
Send the short application. The form asks for the details we need.
Talk it through
We arrange a conversation about your business, your customers and how you would work with us.
Partner pack
Approved partners receive pricing, terms and access to the partner resource library.
Order
Order stock from our Bristol stock point and start fitting or selling.
Sources: HPA UK, "UK heat pump sales reach record high in 2025", HPA UK, 26 March 2026. MHCLG/DLUHC, English Housing Survey 2020-21 Energy Report, para 2.10, published 7 July 2022 (England, 2020 data). Hot Water Association, "No Place Like Home", hotwater.org.uk, 17 January 2022.
In one line
The offer in one line
A hot water cylinder with its own heat pump built in. Fitted by a competent unvented hot water installer, with 24 months of whole-appliance cover. Manufacturer maintenance instructions still apply.